Shipping policy

Thank you for shopping with HYBA Beauty. Below are the terms and conditions that constitute our Shipping Policy.

Standard Processing: All orders are processed within 1 to 2 business days (Monday through Friday, excluding major US holidays).
High-Volume Notice: During product launches, sales, or holiday periods, processing times may extend by 1 to 2 additional business days.
Order Cutoff: Orders placed after 12:00 PM EST or over the weekend will begin processing the following business day.

Shipping charges for your order will be calculated and displayed at checkout based on package weight and destination:

Standard Ground (USPS / UPS): 3–5 business days
Expedited Shipping: 2–3 business days
Free Domestic Shipping: Available on eligible orders over a specified cart threshold (applied automatically at checkout).

Delivery delays can occasionally occur due to carrier logistics or severe weather conditions.

Once your order has shipped, you will receive an automatic email confirmation containing your carrier tracking number.
Tracking details typically take 24 to 48 hours to update in the carrier system after label creation.

Domestic Coverage: We ship to addresses within the contiguous United States, Alaska, Hawaii, and US territories and internationally.

Damaged Shipments: If your order arrives damaged, contact us within 48 hours of delivery with clear photos of the damaged items and outer packaging.
Incorrect Addresses: Please double-check your shipping details at checkout. HYBA Beauty is not responsible for packages delivered to incorrect addresses provided by the customer.
Lost / Marked Delivered Packages: If tracking confirms delivery but you have not received your package, check with household members or neighbors before contacting customer support to initiate a carrier claim.