Returns & Exchanges
We want you to love every purchase from us. If for any reason you’re not completely satisfied, we’re happy to help.
Products must be new, unused, and in their original packaging. Please contact us within 14 days of delivery, and ship items back within 30 days of delivery.
Cancellations
We’re unable to accept cancellations once an order is placed. However, if you experience any issues with your order, please reach out to us right away—we’re here to help.
100% Satisfaction Guarantee
Your happiness is our top priority. If you’re not satisfied with your purchase, we’ll gladly arrange a return or provide an exchange to ensure you have the best experience possible.
Shipping & Delivery
All orders are processed upon receipt. Most orders ship within 24 hours, but please allow 1 to 5 business days for order processing. Processing and shipping estimates do not include weekends or holidays.
Shipping rates are calculated at checkout based on package weight, dimensions, destination postal code, and selected shipping method. Orders are fulfilled in the sequence they are received. Remote destinations may require additional transit time.
- Standard Shipping Processing Time: 1–5 business days
- Delivery Time: 2–7 business days (depending on transit selection)
- Rates: Calculated at checkout prior to payment based on address and package weight.
International Shipping
- Processing Time: 1–3 business days
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Delivery Time: 11–20 business days (depending on destination)
Customs & Import Fees: International packages may incur customs fees, tariffs, or import duties depending on the destination country and order value. These charges are set by local government authorities and are the sole responsibility of the customer. By law, we cannot mark packages as gifts or adjust declared invoice values.
Order Tracking
Once your order ships, you will receive a confirmation email containing your shipment details, tracking number, and carrier link. Click the tracking link in your confirmation email at any time to monitor your package's delivery status.
Business Days & Holidays
Orders process and ship Monday through Friday, excluding U.S. federal holidays. Orders placed after daily cutoff times or over weekends will begin processing on the following business day.
Our distribution centers are closed on the following U.S. holidays:
New Year’s Day
Martin Luther King Jr. Day
Presidents' Day
Memorial Day
Juneteenth
Independence Day (4th of July)
Labor Day
Columbus Day / Indigenous Peoples' Day
Veterans Day
Thanksgiving Day
Christmas Day
